Years of providing our services to Public, Commercial and Government sectors have enabled us to achieve a professional and reputable profile that includes:
Crystal Touch Group Pty Ltd is a NSW based commercial and industrial cleaning company. Crystal Touch Group specialises in Public, Commercial and Government sectors, with capabilities for contracts from $10,000 to $1 million. Crystal Touch Group Pty Ltd is focused on customer satisfaction and consequently generates a high level of repeat business.
Achieving Best Practice is at the heart of our organisation, hence our adoption of the best that the market should offer in enhancing our practices, in order to achieve our long-term business objectives. The incorporation of this strategy in line with our Quality Management System is just a couple of examples of our commitment to delivering excellence.
Our Quality objectives include:
•Meet the client’s contract requirements, i.e., specifications, drawings, and requisite Australian Standards. •Control and implement contract alterations as they occur.
•Supply only those products and materials which have the quality to meet all customer and regulatory specifications.
•Ensure the same standard of our sub-contractors.
•Adhere to Government and Company policies and regulations for OHS&R, Environment and Industrial Relations.
The core of our best practice program is an effective Quality Management System, which is fully integrated into our business practice. The system is based on AS/NZS ISO 9001:2008 and is designed to ensure that customer requirements are understood by all employees involved and are met on every occasion.
Proper adherence to our Quality Assurance Policy is required of all our employees, who are encouraged to suggest process/procedure changes to improve quality. Quality is the responsibility of all employees.
We are aware that the Quality Management System we have developed and implemented is not the end, but a mechanism or means to achieve the end, with the end being continuous improvement and enhanced competitiveness.
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Crystal Touch Group Pty Ltd ABN: 26 658 222 925
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